Latest COVID-19 Travel Updates


Last updated: 6 April 2020

In line with the Government’s mandate on curbing the spread of COVID-19 in Singapore, we have adopted telecommuting arrangements for our employees. As such, please note our offices are temporarily closed from 7 April to 4 May 2020. To contact us for emergency assistance, click here.

Last updated: 23 March 2020

All tours operated by the company based on group departures from 15 March to 31 May 2020 have been temporarily suspended. We are contacting all affected customers progressively, starting from those with more immediate departures within the week, before original scheduled departures to assist with new tour arrangements based on full credit of monies paid redeemable against all new bookings for travel by 30 June 2021. All administrative fees will be waived. For tours departing from 1 June 2020, we are monitoring the situation closely and will be adjusting our interim terms and conditions accordingly to accord maximum flexibility. For all other travel bookings, affected customers will also be contacted and advised of your options. Your safety and patronage are important to us. We thank you for your patience and understanding.

Last updated: 20 March 2020

To safeguard the well-being of guests and employees, all visitors are required to undergo temperature screening and complete the declaration form before entering the premises. We regret that visitors will be denied entry if diagnosed with fever or other related COVID-19 symptoms or have recent travel history within the last 14 days. Full precautionary measures on our premises and tours are available here.

Last updated: 16 March 2020

Due to overwhelming incoming requests currently, please expect delay in our response. If your concerns are relating to current travel bookings scheduled for departure within next 5 days, please email to cwh@chanbrothers.com.sg. We thank you for your patience and understanding.